中文
Home
An Alibaba Company


Portfolio

Public Services


Overview


Today's governments need to use new information technologies in their public service system construction to provide convenient public services for individuals and enterprises. 

The Smart Public Service 3.0 solution of Whale Cloud helps government departments provide one-stop public services for users through the Internet and build enterprise supervision and punishment systems.


This solution uses big data analytics to develop unified building and maintenance systems for information resource catalogs and implements full lifecycle management and application for data governance, data asset management, and data mining & analysis.


Big data technologies are now helping governments build intelligent public service systems and comprehensive market supervision systems featuring precision supervision and credit supervision.



——Mature product functions


1. Public service management system                     2. Public service operation management system

3. Public service efficiency supervision                    4. Electronic photo system

5. Online public service center                                 6. Investment approval supervision/management system          

7. Public service data sharing/exchange platform    8. Mobile public service app

9. Public service big data analytics system


Highlights


5 integrations

Administration approval integration, service channel integration, comprehensive supervision integration, system operation integration, and safety protection integration;


3-level sharing and collaboration

This solution supports data exchange standards at the county, city, and province levels as well as flexible data sharing/exchange modes, for example, sharing mode, exchange mode, and physical isolation mode, which are implemented based on the data acquisition difficulty level;


3-phase supervision

The comprehensive supervision platform connects to existing systems and presents data generated before, during, and after events to supervisors based on their permissions;


Big data-based scientific decision-making

The public service big data platform provides an application platform for public service decision-making, and integrates and shares data between heterogeneous systems to avoid duplicate construction and resource waste and ensure collaboration between government departments. Moreover, this solution uses big data mining to improve fine government management.