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An Alibaba Company
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An Alibaba Company

 Carrier Solutions

Support the end-to-end process and requirements of telecom operators, help them achieve all-round customer service and management, fine operation control, efficient internal operation support, and integrate channels to be more competitive on the market.

ZSmart d-BEP

Smart BSS uses the platform + application mode based on the general distributed technology platform. Centers of expertise are built based on service aggregation to provide intelligent IT O&M.

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OSS

Integrates products such as comprehensive service provisioning, network activation, engineering scheduling, resource management, service assurance management, and service quality management to build an overall OSS solution and support provisioning and O&M of operators.

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Big Data

Whale Cloud uses business data and intelligent data services to help telecom operators and enterprises quickly build their intelligent big data platforms, which enables them to drive business operations through data, make intelligent strategic decisions, increase revenue, and expand the user base.

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Intelligent Service

Smart Customer Service is the intelligent customer service solution that combines AI technologies such as cloud assistant, intelligent voice recognition, voice synthesis, and intelligent analysis as core engines with Whale Cloud’s more than 10 years of experience in customer service.

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Government-enterprise domain solutions

Use advanced IoT, cloud computing, and communication technologies to achieve IT and CT integration. The uBOSS brand tailor-made for governments and enterprises provides superior solutions and more thoughtful services for customers.

City Brain

The overall architecture of City Brain includes integrated computing platform, data resource platform, IT service platform, machine intelligence platform, and intelligent applications to form a cooperation ecosystem.

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Smart Transportation

Whale Cloud provides full-domain transportation solutions to meet information management and application requirements of road transportation, railway transportation, waterway transportation, ports, and civil aviation. It has developed an integrated transportation solution architecture with the transportation brain as the core.

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Public Services

Currently, governments face the challenge of utilizing new information technologies in government information system construction to better serve the people.


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Water Preservation

Design and develop services such as precipitation analysis, flood prewarning, and hydraulic engineering information, and encapsulate them based on the water preservation requirements and the SaaS principle. It realizes system interworking and supports customization.

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IoT

The smart industry solution utilizes IoT, cloud computing, big data analytics, and AI in industrial production, helping manufacturers build smart factories.

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